To enhance our inbound team in Palma de Mallorca, we are currently looking for:
Employees customer support (part-time or full-time)
Our telephone service (Monday - Saturday) is available to our electricity customers from 7:00 a.m. to 8:00 p.m.
It concerns the support of established as well as prospective customers.
From now on, we are searching for customer support employees for our branch office in Palma
who enjoy dealing with people and want to support our company through reliable work.
An all-year round workplace in a friendly environment as well as a competitive salary awaits you.
Furthermore, as a qualified employee, profitable internal promotion opportunities will be available to you.
What can you expect?
- Competent, solution-oriented and final processing of customer requests per phone
- Individual consulting of established customers
- Thorough data collection/maintenance
- Post-processing and documentation of customer requests
- Email communication with clients
What do we expect from you?
- Ideally, a completed commercial training
- Excellent oral and written skills in English
- Good oral and written skills in German
- Independent and responsible work
- Enjoyment in customer contact and already having an experience with customer support
- Further foreign languages are of advantage
- Service-oriented and having a confident and convincing manner
- Having solid PC application skills
What do we offer you?
- Flat hierarchies
- A corporate culture in which your ideas are appreciated
- A long-term perspective in a globally expanding company
- A diverse further training offer
- A fixed salary and an all-year round workplace
Please include complete and meaningful documents for your application Code word: "customer support" and send us your application by email to firstname.lastname@example.org.